Returns Policy
  • If your ordered item/s proves to be unsuitable for any reason, you can take advantage of our returns policy. No worries!All purchases from are backed by our 30 Day Money Back Guarantee
  • Please note that any delivery costs or shipping fees in returning the items back to Unique Fire Pits will be payable
  • Any returned items must be packaged in the same manner it was received for shipping purposes
  • All refunds will be processed once the returned item has been received by Unique Fire Pits
Terms & Conditions:
  • Simply return the unopened product in the original packaging within the 30 Day Money Back Guarantee period
  • The 30 day guarantee period will commence from the date you receive the product
  • If there is no receipt of delivery, the date shall be assumed to be 3 business days from the date of dispatch
  • Understandably, delivery charges cannot be refunded
Faulty Items
  • We will do everything possible to make you a happy customer ...
  • Unique Fire Pits is committed to honouring its obligations under law and providing you with an appropriate remedy
  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law
  • You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage

Damages :

  • Please inspect the packaging of your item(s) when they arrive, if you notice any damage, please contact us within 5 days of receiving the item.
  • If your item(s) do arrived damaged, please send photos to  and we will process an insurance claim on your behalf. We will send you out a new fire pit to replace the damaged one within a few days of letting us know
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